Breaking the Readmissions Cycle: Minimizing Readmission Risks Through Better Patient Communications

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Breaking the Readmissions Cycle

Minimizing Readmission Risks Through Better Patient Communications

West’s report reveals that patients and providers agree hospital readmissions can be avoided if chronic patients manage their conditions better and providers are more consistent at following up with patients. Less than half of patients are even somewhat confident they are effectively managing their chronic conditions, resulting in a cycle of patients becoming ill, being hospitalized and released, and then being readmitted for the same condition. Improving communications efforts around known risk factors, including medication use, pain management, lifestyle choices and follow-up care, is critical to reducing readmissions.

Download the report to find out how technology-enabled communications can be used to educate, encourage and monitor chronic patients—and break the readmissions cycle.

West Corporation is a global provider of communication and network infrastructure services. West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services.
For 30 years, West has provided reliable, high-quality, voice and data services. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information, please call 1-800-841-9000.

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