8 Must-Have Features of a Patient Engagement Platform

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8 MUST-HAVE FEATURES OF A PATIENT ENGAGEMENT PLATFORM

Choosing the right technology to help you engage your patients can be confusing, and it may be overwhelming to discern the differences between various systems.

In this white paper, we cover eight must-have features for a successful patient engagement platform. Download the white paper for details on why these features are critical:

  • Multichannel Messaging
  • Patient Phone Validation
  • True Texting
  • Patient Preferences
  • Message Customization
  • Survey Check-Ins
  • Patient Chat
  • On-Demand Messaging

West Corporation is a global provider of communication and network infrastructure services. West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services.
For 30 years, West has provided reliable, high-quality, voice and data services. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information, please call 1-800-841-9000.

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