Successful Patient Outreach Using Data to Improve Results

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SUCCESSFUL PATIENT OUTREACH: USING DATA TO IMPROVE RESULTS

The way practices communicate is intrinsically tied to patient satisfaction and operational efficiency. 

Whether a healthcare organization is sending wellness or appointment reminders, patient balance or lab results notifications, maximizing the potential of these outreaches requires an ongoing analysis of both the performance metrics of communications and the data in a PMS/EMR.

In this healthcare insight report we present:

  • The link between patient communication and patient satisfaction
  • How technology is shaping modern communication strategy
  • Where to find communication data and how to use it to improve patient outreach

West Corporation is a global provider of communication and network infrastructure services. West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services.
For 30 years, West has provided reliable, high-quality, voice and data services. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information, please call 1-800-841-9000.

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